Frequently Asked Questions
Everything you need to know about your Frederick's of Hollywood experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your delivery status.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygienic reasons, certain items like panties and hosiery are final sale.
Do you offer international shipping?
Yes, Frederick's of Hollywood ships to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
We provide a comprehensive Size Guide on every product page to help you find the perfect fit for bras, corsets, and lingerie. We recommend taking your current measurements for the most accurate results.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Once an order is placed, we are usually unable to make changes or cancellations. Please review your cart carefully before finalizing your purchase.